The Unit delivers ICT studies, tools, application development and infrastructures to ECDC’s operational and administrative stakeholders. The Unit advises and supports the Centre on ICT best practices, methodologies and governance in order to deliver effective and sound managed services and products.
The work to achieve these aims is carried out by three sections:
Support: Being responsible for external relations, strategic support, work-planning, implementation of ICT governance, secretariat of Information System Strategic Committee and ICT quality management as well as drafting policies and methodologies, providing IT enterprise design, business analysis and project/product management to ECDC business and ICT owners.
Development: Providing solution architecture design, development and maintenance of products, database modelling, business intelligence architecture, modelling and administration as well as user-interface development to ECDC business owners.
Infrastructure: Providing Infrastructure services and Helpdesk support to end-users, the section aims to build maintainable, scalable, compatible and sustainable services, notably in times of Health-threat. The section networks on ICT issues with other EU agencies, European Institutions and other external partners across Europe.